Frequently Asked Questions

Where do you deliver?

We deliver to all six districts of Belize: Belize, Cayo, Corozal, Orange Walk, Stann Creek, and Toledo. Delivery is a flat $5.00 per order, and free on orders over $100.00. Store pickup is always free.

How long does delivery take?

Belize City: 1-2 business days. Other districts: 2-5 business days. You can also choose store pickup for same-day availability.

What payment methods do you accept?

We accept Cash on Delivery, DigiWallet, and Bank Transfer. Card payment coming soon.

Are your products genuine?

Yes. All products are sourced directly from authorized manufacturers and distributors. We only sell genuine, unexpired medications and supplies.

Can I return or exchange products?

Medications cannot be returned once dispensed for safety reasons. Unopened devices and accessories may be returned within 7 days. Contact us for assistance.

How do I track my order?

Visit "My Orders" in your account to see real-time status updates for all your orders.